Inchcape Retail Limited jobs

Senior Case Handler

Senior Case Handler The Senior Case Handler is based within our Customer Experience Team and is responsible for dealing with customer complaints for PLC and the UK Exec and see them through to resolution. As the Senior Case Handler, you will analyse our complaints and trends and formulate a plan for remedial action to share best practice for improvement across the Inchcape business. You will confidently liaise with internal colleagues with a strong desire to resolve all issues in a timely man...

Fleet Sales Administrator

Fleet Sales Administrator - Mercedes Benz Oxford As a Fleet Administrator your role is key as you work behind the scenes supporting the Fleet Team to achieve an Incredible Customer Experience. You will prepare all relevant documentation for an efficient handover of the vehicles to the customer. They shrive under pressure, have a professional manner and are team players. Our Sales Administrators are meticulous with detail, have a proven ability to operate to deadlines and deal with conflicting...

Vehicle Technician

Vehicle Technician - Mercedes-Benz Coventry An Inchcape Vehicle Technician will have superb technical knowledge, a professional attitude, and will ensure that the highest quality of service is maintained. In return you’d be working with a company that genuinely cares about its colleagues and maintains some of the most pristine and prestigious showrooms and workshops in the country. Main Responsibilities Carry our vehicle maintenance and repair Utilising your technical knowledge Testing, diagn...

Service Advisor

Service Advisor - VW Cheltenham As a Service Advisor you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicle is in our Retail Centre. You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal...

Service Advisor

Service Advisor - VW Cheltenham Fixed Term Contract until 06/06/2022 Part time hours - 24hrs per week. We are flexible as to days and times to suit the successful candidate. As a Service Advisor you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicle is in our Retail Centre. You will have excellent communication and organisatio...

Aftersales Manager

VW Telford As an Aftersales Manager you will responsible for providing direction for the entire Aftersales operation in order to deliver against one of Inchcape’s key priorities of ‘Growing Aftersales’. Our Aftersales Manager will ensure that all of the departments within the After Sales operation function efficiently and as one unit to optimise performance and provide customer excellence. As an Aftersales Manager your team will comprise of Service Advisors and Technicians who will need clear...

Digital Sales Manager

Digital Sales Manager - Inchcape Retail Support Mercedes Benz Field Based but will need to be easily commutable to either Manchester or Birmingham The position of digital sales manager is a new role to the Mercedes Benz division within Inchcape and is great opportunity to shape the future of on-line transacting with two of the biggest bands in the motor industry. As digital sales manager you will be responsible for a team of dedicated team members who will be expected to deliver customer exce...

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